The new office opening hours for our Western Way office will be
10 am – 12 noon and 2.30 pm – 4.30pm from 13th April 2026
Air Source Heat Pumps
How to Use Your Air Source Heat Pump
A small number of our properties have Air Source Heat Pumps installed. These work in a different way to gas central heating. An air source heat pump takes heat from the outside air and uses it to heat your home and hot water.
If you have an air source heat pump, it is important to understand how to use it correctly. This will help keep your home warm and keep your energy bills down.
We have included the manuals for the heat pumps we currently have fitted in our properties below. If you are having trouble with your heat pump, please read the manual first. If you still need help, contact us.