Gas Safety

Cornerstone Gas safety checks

As part of Cornerstone’s commitment to our customers safety, we are continually looking at ways to strengthen our services. We aim to improve our resilience to current market pressures and increase the services we offer ahead of this winter. To help achieve this we will be working with Liberty Group to compliment the Gas service our own Direct Labour Team already provides.

What does this mean for me?

When your gas service is due you may be contacted by letter, email, phone call or text message with details of when the planned service will take place. This contact may come from Cornerstone, or from Liberty Group who will be working with us on a temporary basis.

Your gas service may be carried out by either a Cornerstone, or Liberty Group gas engineer. All engineers used are Gas Safe registered and have met minimum training and assurance requirements to undertake their work.

Will Liberty provide the same service?

Liberty Group have met a range of requirements to be chosen in assisting Cornerstone. This is both in terms of quality and assurance of the service offered. We are confident that Liberty will provide the same high standards you are used to from our own engineers and are bound by our contractors code of conduct.

Next steps?

You will be contacted as normal when your Gas service is next due. If the appointment is not convenient, please immediately respond to the contact details highlighted in your contact letter.  Between Cornerstone and Liberty we will do our best to rearrange the appointment to a more convenient time.

Remember

Cornerstone has a legal responsibility to make sure your home is safe and all gas pipework and appliances under our ownership, such as the boiler, gas fire, are properly maintained and checked once a year for safe operation. If you do not allow us to complete this important safety work we may take legal action and your tenancy may be at risk.

As a part of our service all smoke, heat and carbon monoxide detectors will  also be checked and replaced if required.

We thank you for your continued co operation in keeping you safe. Should you have any questions please don’t hesitate to contact our Compliance team who will be happy to help. compliance@cornerstonehousing.net