New Home Information

Now that you have signed up for your tenancy, you will have to register with the gas and electricity suppliers as a new tenant and make arrangements for getting connected and paying your bills.

Gas to find out who your new gas supplier is contact Transco on 0870 608 1524 (Minicom 0800 371 787)

Electricity to find out who your new electricity supplier is, contact Mpas on 0345 601 5972.

Western Power – https://supplier.westernpower.co.uk/

UK Power – www.ukpower.co.uk/mpas

Find my supplier – www.findmysupplier.energy/

Once you have found out who your new suppliers are contact them directly. Remember to have the meter readings for your new address (including the postcode) ready when you ring up.

Changing your gas or electricity suppliers
You do not have to stay with the companies who are currently supplying gas and electricity to your home. You can choose which ever company you want to supply your fuel. If you want to change supplier, you must arrange this yourself. This can take more than 4 weeks to do so you should act as soon as possible if you want to change.

If you want to have a phone/internet at home, you should contact the company that you want to use.
The company’s customer services department will be able to tell you about the services they provide and how to get connected. Remember, if you had a phone at your last address, you may be able to take the number with you. Also, if there is already a phone line at your new home, you may only have to pay a reconnection fee.