Emergency repairs

Our out-of-hours emergency service operates from 5.00pm – 9.00am, weekdays, weekends and bank holidays. If you have an emergency repair within this time frame please call 01392 273462 option 1 immediately.

An emergency call out is something which has the potential to:

• cause danger to someone’s health and safety or
• cause immediate serious damage and destruction to a property, home or building.

See page 19 of the Tenant Handbook for more information on what is classed as an emergency and what is classed as routine.

Please note you may be charged if the call out is found to be of a non-urgent nature