Our Vision, Values and Strategic goals
We work together to create places that people love to come home to. We achieve this by focusing on great places, great services, a great business and great people.
Cornerstone is a well-regarded and financially strong housing association as such we plan to maximise these strengths to progress our purpose and vision. We are proud to have recently secured a 30-year bond with MORhomes, to fund our development ambitions.
Under the guidance of our board, and our executive team, we have ambitious plans across the organisation for customer services, the quality and sustainability of our homes, and for future growth.
About Cornerstone Housing
We offer affordable, high-quality, rented and shared-ownership homes across Exeter and the surrounding areas. Every year we build more homes to meet the growing need in our region. We currently have over 1400 properties.
At Cornerstone we understand the home is what makes everything else possible. By offering safe, stable, affordable homes, we open the door to health and wellbeing, work and education, family, friends and communities. Our purpose motivates us to create places that people love to come home to by focusing on great places, great services, a great business and great people.
We are financially strong and we are growing our development programme to deliver more new homes. We have no cladding issues, 95% of our homes are already at EPC C. Last year we invested £2m in improving our homes and we have invested in our IT infrastructure. In short, we have strong foundations for the next phase of our journey.
Working at Cornerstone involves interesting and varied work that makes a big difference to our customers. We create places that people love to come home to, and in the same way we are creating an open and supportive workplace and a team that people love to be a part of. At Cornerstone people can be themselves and feel at home, and can learn, grow and thrive.
Our Values
Our values are our ‘how’; the way we work. We deliberately haven’t set out the basic values that we would automatically expect in any organisation, such as honesty and integrity. Instead we are focusing on our distinctive cultural foundations that are individual to Cornerstone.
Our values are that: We are ambitious, we are responsible, we are positive, we are kind.
These values provide the compass for all our behaviours within Cornerstone:
- Ambitious: this includes improvement, pace and speed, being creative, forward-thinking, alert to change, focusing on outcomes
- Responsible: this includes getting the basics right and doing them well, the key aspect of safety, managing our resources, avoiding waste, attention to detail, thinking about the implications of our actions
- Positive: we see the opportunities in situations, we are ‘glass-half-full’, we start with yes, we work with people to find solutions, we make people feel good about themselves
- Kind: we focus on people, we prioritise the needs of others, we are compassionate and courageous in decision-making, we challenge each other, we focus on wellbeing, respect for individuals, and deal with difficult issues sooner rather than later.
Great Places
this includes all our work on safety, new building, improving existing homes, managing neighbourhoods, zero-carbon in homes
Great Services
this includes all customer services, our customer relationship and customer voice (great places and safe places are a co-production between Cornerstone and our residents)
Great Business
this includes all elements of value-for-money and efficiency, financial and operational effectiveness, business resilience, zero-carbon in the workplace
Great People
this includes being a great place to work and the continuing development of all staff to reach their potential
If you are interested in working with us to develop new properties please email development@cornerstonehousing.net
