equality, diversity, and inclusion

Our equality, diversity, and inclusion objectives are to:

• create an inclusive culture where people are treated with dignity, inequalities are challenged, and we anticipate and respond positively to different needs and circumstances to enable individuals and communities to achieve their potential,
• foster good relations within the communities we serve,
• deliver fair, inclusive, and accessible services,
• communicate effectively, understanding and meeting the needs of all our customers,
• our people reflect the communities we serve, wherever possible,
• develop and promote evidence of our EDI impact.