How we’re performing

We aspire to be a local leader in social housing, upholding our core values to provide quality in everything we do. We continually strive to improve, seeking and embracing new ideas to best serve our tenants, and monitor our performance so they can review how we’re doing.

To see how we’re doing across our business, click below…

Providing Value for Money

We want our tenants to benefit as much as possible from the money we spend. Our regulator, the Regulator for Social Housing, thinks so too and asks us to publish a report every year on how we deliver value for money.

Value for Money Self Assessment 2018

Providing a quality service

We are always keen to learn what our tenants think about the services we provide and send out an annual survey so we can better understand our performance. These results are published each year in a report for our tenants.

Tenant Annual Report 2017

Get Involved!

Join our tenant ‘Performance Panel’ as a volunteer and have a real say in the way that your homes and neighbourhoods are managed. Click here for more information.