The new office opening hours for our Western Way office will be
10 am – 12 noon and 2.30 pm – 4.30pm from 13th April 2026
Personal Emergency Evacuation Plans (PEEPs)
Getting Help to Evacuate in an Emergency
A Personal Emergency Evacuation Plan (PEEP) is a plan that helps you evacuate your home safely in an emergency, such as a fire. If you or someone in your household needs help to evacuate, we can create a PEEP for you.
This page explains who might need a PEEP and how to request one.
Why Might I Need Help to Evacuate
You might need help to evacuate if, for example, you or someone in your household has any of the following:
A mobility issue
Visual impairment
Hearing impairment
There may be children or elderly people living with you
You have a temporary disability like a broken leg or had an operation and are recovering
You are dependent on equipment like an oxygen tank which you would need help with
Advice
Our website is full of advice on fire safety in your home.
