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  • Our office opening hours for our Western Way office are

    10 am – 12 noon and 2.30 pm – 4.30pm.

     

     

Resident Consultations

We want to make sure our policies reflect the needs, priorities, and experiences of the residents who live in our homes and that starts with hearing from you.

Your voice matters, and your opinions help shape decisions that affect our community.

We’re inviting residents to share their thoughts on our current policies. Whether you have suggestions, concerns, or ideas for improvement, we want to hear them. Every comment helps us understand what’s working, what isn’t, and where we can do better.

We have many ways you can have your say on a regular basis or complete the below form.

 

Join our Resident Engagment Panel Become an Estate Champion

Have Your Say

We’re currently looking for feedback on the consultations below. Share your views, ideas and experiences to help shape the services, policies and decisions that affect your homes and communities.

Consultation Outcomes

Thank you to everyone who has taken part in our consultations. Here you can see previous consultations, what residents told us, and how your feedback helped shape the final decisions.
Page last updated: 4th September 2026