The new office opening hours for our Western Way office will be
10 am – 12 noon and 2.30 pm – 4.30pm from 13th April 2026
Our Policies
Important Information About How We Work
Our policies explain how we work and what you can expect from us. They set out our responsibilities and yours as a tenant or shared owner. These policies help us make sure we treat everyone fairly and provide a consistent service.
You can read any of our policies by clicking on the links below. If you need a policy in a different format, such as large print or audio, please contact us and we will be happy to help.
If you have any questions about our policies or what they mean for you, please get in touch with us.
