Ending Your Tenancy

How to Move Out of Your Home

You may end your tenancy at any time by giving us notice in writing as outlined in your tenancy agreement. This will take effect from when the notice is received and not from the date on the notice.

We will confirm in writing the date that your tenancy will end and if there are any monies that you owe up to this date.

Before you move out, your home will be inspected to check if any work needs to be done before it can be re-let. We will tell you what needs doing before you leave. We will also inspect after you have moved out to make sure that the property has been left in a clean and satisfactory condition.

Before You Move

  • Contact your gas and electricity supplier, South West Water and your local council (for your council tax) to tell them when you will be moving
    Arrange for your post to be redirected to your new address. This can be completed online via Royal Mail
  • Fix any repairs that are your responsibility
  • If you have any non standard fixtures or alterations that have been made without our consent, they will need to be put back to their original condition. If you have received consent, please refer to the agreement you signed at the time or discuss this with us at the property inspection

Moving Day

  • If you have gas and electric meter keys then these should be left in the property
  • Take readings of your gas, electric and water meters
  • Keys to the window locks should be left in the windows or on the window sills
  • Hand in your keys on the date specified in your letter. You will have until 12 noon to do this (unless agreed otherwise). If the keys are returned late then you may be charged for an extra day’s rent and for every day after until we have received them

Property Condition Guidance

When you move out of your home, we ask that you leave it clean and tidy. Make sure that all your belongings and rubbish are removed and that nothing is damaged or broken. If you have a garden, it should look neat too.

It’s okay if things look a little used from everyday life. This is called “wear and tear” and you won’t be charged for it. However, if something is broken or damaged, we may need to charge you to repair it. The Housing Officer will review everything during the final check and discuss with you what needs to be done.

Please use these photos as a guide on how we expect you to leave the condition of the property.

Chargeable Repair Costs

Below are examples of the charges that you could face if we need to fix any damage or carry out any outstanding repairs once you have left.

Item/Cost to Replace

  • External Doors (£1,000)
  • Internal Doors (£120)
  • Kitchen Replacements (£5,000 for a 3 bed property)
  • Bath Panels (£80)
  • Replacement Bath (£500)
  • Bathroom replacement (£5,000)
  • Fire door (£1,000)
  • Clearing Rubbish (£500)
  • Sealed Window Units (£140)

All listed costs are approximate. Final costs will depend on property and item type.

Page last updated: 21st November 2025