What We Can Do to Help
We understand the importance of having confidential conversations in a space that feels safe and comfortable for you. Depending on your situation, this could be:
- A local café
- Your place of work
- Our office
- Your home
We have both male and female Housing Officers available to support you. Our office is open daily and you’re welcome to drop in without an appointment.
If you are in immediate danger, call 999 and ask for the police.
From a Mobile
If you don’t speak or answer questions, press 55 or tap when prompted and your call will be transferred to the police.
If you don’t press 55 or respond, your call could be ended.
Call 999 from a landline
If you don’t speak or answer questions and the operator can only hear background noise, they’ll transfer your call to the police.
If you replace the handset, the landline may remain connected for 45 seconds in case you pick it up again.
Calling 999 from a landline automatically gives the police information about your location.
Emergency SMS Service
If you are deaf or can’t verbally communicate, you can register with the emergency SMS service.
Text REGISTER to 999. You will get a text which tells you what to do next. Do this when it is safe so you can text when you are in danger.