Make a complaint, give feedback or a compliment

  • Title of the document

    Cornerstone aims to provide good quality services to all our customers and to ensure everyone is treated fairly and equally. We welcome and encourage all complaints and feedback as an opportunity to learn and improve our services. Our complaints procedure can be used by any customers of Cornerstone or their appointed representatives. You can find more information about how we deal with complaints and what we don’t consider a complaint at the link below

    how we deal with complaints

  • Please tick this box if you would like to make an anonymous entry, however please note we will be unable to respond directly to you if details are not provided.
  • Cornerstone Housing will use the information you provide on this form for the purpose of investigating your complaint or comment. The form will capture data on our website and will be sent to our customer services team.