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Privacy Policy

This section explains how Cornerstone Housing uses any information you give to us via our website, and the ways in which we protect your privacy.

The Data Protection Act 1998
Cornerstone Housing complies with the data protection principles set out in the Data Protection Act 1998 in relation to personal data which you give to us via our website to the extent that the Act requires it to do so. These principles restrict the powers of a data controller to disclose to third parties personal data which it is processing.
Use of personal information
In the course of using this website you may be asked to supply information that personally identifies you or allows us to contact you. For example, personal details will be required when submitting a repairs request form, contact form, or Housing Needs request.

The amount of personal information you are required to supply will normally be limited to that which is necessary to supply the service or carry out the transaction you have requested.

The personal information we collect from you will be used by Cornerstone Housing to provide the service or carry out the transaction you have requested or authorised.

We do not sell, trade or rent your personal information to others. We do, however, use other companies to provide services on our behalf, such as responsive repairs. Only personal information necessary to deliver the service will be provided to these companies. We will inform them that they are prohibited from using that information for any other purpose.

Cornerstone Housing may disclose personal information if required to do so by law, in an emergency or in the good faith belief that such action is necessary.

Security of personal information
When sensitive personal information (such as your tenancy reference) is supplied, we will try to ensure that it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. This is designed to ensure that your information (tenancy reference or statements details for example) cannot be read as it travels over the Internet.

Your consent
In using our web site, you consent to the collection and use of this information by both ourselves and our business partners in the ways described above.

External links
We are not responsible for the content or privacy practices of any websites that are linked from this site.

Databases in the Cornerstone Housing network are password protected and we have security measures in place to prevent the loss, misuse or alteration of information under our control.

For any other information please Contact us through our contact section.