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Contact Us
Head Office
01392 273462
Emergency Repairs
01392 424344
repairs @ cornerstonehousing.net
Post
Cornerstone, 18 Southernhay East, Exeter, Devon. EX1 1QD
Improvements
The Association maintains a continuous programme of modernisation works of its housing stock. A detailed stock condition survey and an asset management plan is maintained and used to determine future planned maintenance and improvements. The Board will decide the appropriate means of carrying out the works (i.e. Direct Labour Force or Contractors). Improvements are usually carried out by the Society's own DLF.
Proposals for significant improvement schemes will be prepared by an Architect for approval by the Board, taking account of estimated costs (verified by Quantity Surveyors where necessary). Tenants who will be affected by the improvements scheme will be consulted during the drafting of the proposals and consultation will be ongoing throughout the improvements. Feedback about the improvements will be considered and where appropriate changes will be made to future programmes.
The Housing Management section will liaise closely with the Building section during improvement schemes and ensure that customer care is adequately provided before, during and after the scheme. Tenants who are to be temporarily decanted during the improvements receive a grant which is reviewed at the end of each improvements programme.