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Head Office
01392 273462
Emergency Repairs
01392 424344
repairs @ cornerstonehousing.net
Post
Cornerstone, 18 Southernhay East, Exeter, Devon. EX1 1QD
Cornerstone maintains a continuous programme of modernisation works of its housing stock. A detailed stock condition survey and an asset management plan is maintained and used to determine future planned maintenance and improvements. The Board will decide the appropriate means of carrying out the works (i.e. Direct Labour Force or Contractors). Improvements are usually carried out by Cornerstone's own DLF.
Proposals for significant improvement schemes will be prepared by an Architect for approval by the Board, taking account of estimated costs (verified by Quantity Surveyors where necessary). Tenants who will be affected by the improvements scheme will be consulted during the drafting of the proposals and consultation will be ongoing throughout the improvements. Feedback about the improvements will be considered and where appropriate changes will be made to future programmes.
The Housing Management section will liaise closely with the Building section during improvement schemes and ensure that customer care is adequately provided before, during and after the scheme. Tenants who are to be temporarily decanted during the improvements receive a grant which is reviewed at the end of each improvements programme.
Project: Foxhayes
Improvement costs: £3.4 m
Location: Exwick, Exeter
Completion: June 2009

The improvement project to 54 homes has seen the transformation of this 1930's estate. The houses have been completely rewired, replumbed and replastered. All have had new kitchens and bathrooms. Many of the three bedroom houses have been extended to provide enlarged bathrooms and more living space. A small proportion have been converted to two bedroom houses to help with the long term sustainability of the Estate. In addition specific extensions and disabled adaptions have been undertaken by our DLF to improve the quality of life for individual tenants.
This design, and tenant involvement in this three year project has aimed to regain community spirit on the Estate.
Helping us launch a community partnership initiative were the Devon & Cornwall Police and children from Foxhayes.
The DLF's next improvement project is the refurbishment of Kendall Close in the City Centre. This is a two year project and challenging in different ways!